Located by the shores of Lake Wakatipu, Kinloch Wilderness Retreat offers a variety of rooms from dormitory rooms to Heritage queen rooms. Located 16 mi from Glenorchy, it offers the closest accommodations to the Greenstone and Routeburn hiking tracks. The lodge can arrange a pick-up or drop-off from the trails, upon request (surcharge applies). Free WiFi is available throughout the property.

An à la carte breakfast menu is available from the on-site restaurant and there is a dinner service available by reservation only.

The guest rooms at Kinloch Wilderness Retreat are split across 2 areas. The Heritage Lodge has 6 rooms, 2 luxurious bathrooms, a private lounge with coffee/tea facilities and a private terrace to enjoy the sunrise over the mountains and lake. The other 13 rooms are in the Wilderness area, with many featuring lake and mountain views. These all share the same bathroom facilities, located in the middle of the property. All rooms include bed linen, towels, hot water bottles, spare blankets, mirrors and electric power outlets. Heritage rooms also include bathrobes.

All rooms have access to the guest lounge with more than 100 DVDs, a fully equipped communal kitchen with large dining/lounge area and an outdoor hot tub with lake and mountain views. The kitchen lounge features board games, a book exchange and a wood-burning fireplace, with BBQ facilities in the courtyard outside. Laundry facilities are available.

The tour desk can arrange local activities including horse riding, zip lining, fishing and hiking.

Queenstown airport is 46 mi from the property. Kinloch Wilderness Retreat is 224 mi from Milford Sound.